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Shipping Policy (2016)

We provide a range of shipping services through UPS (preferred) and USPS, both domestic and international.

Domestic (US)

UPS Ground (Signature Required for Delivery)
UPS 3 Day Select (Signature Required for Delivery)
UPS 2nd Day Air (Signature Required for Delivery)
USPS Priority Mail (Signature Required for Delivery)

International

UPS Express Saver (1-3 Business Days)
UPS Worldwide Expedited (2-5 Business Days)
UPS 2nd Day Air
USPS Express Mail International (3-5 Business Days)
USPS Priority Mail International (6-10 Business Days)

International Invoices - (PLEASE NOTE) The Actual Invoice Purchase Price will be declared on all International Customs Forms. 


Overnight

Please call to request a quote for overnight shipping rates and options.

Shipping Schedules 

NOTE: Our office is open Monday-Thursday. Orders placed after 11am EST on Thursdays may not ship out until the following Monday.

PAID ORDERS on HOLD 


STORAGE LIABILITY

Any items purchased from BRASSTRAINS.COM and held at our facility per a customers request for more than 30 Days, can be considered abandoned. We cannot be held liable for abandoned or stolen items left on our premises for more than 30 Days from the date of purchase.

 

Still have questions?
Contact us by e-mail or call (352) 292-4116. Hours of operation are 9:00 a.m.-4:00 p.m. (EST) Monday through Friday.

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